Returns & Refunds Policy

Returns, Refunds & Exchange Policy

At Wearments, we strive to provide high-quality clothing that meets your expectations. However, if you are not fully satisfied with your purchase, we offer a hassle-free 7-day return, refund, and exchange policy to ensure a smooth shopping experience.

1. Return & Exchange Policy

We accept returns and exchanges within 7 days of delivery, provided the item meets the following conditions:

✅ The product is unused, unworn, unwashed, and unaltered.
✅ The product is returned in its original packaging with all tags attached.
✅ The return request is initiated within 7 days of receiving the product.

🔸 Non-Returnable Items

Items purchased during sales, promotions, or clearance events.
Accessories, undergarments, or any hygiene-sensitive items.
Customized or personalized orders.

2. How to Initiate a Return or Exchange

To request a return or exchange, follow these steps:
1️⃣ Contact Us: Email us at [customer email] or WhatsApp us at [customer support number] with your order details and reason for return/exchange.

2️⃣ Approval Process: Once we verify your request, you’ll receive instructions on how to ship the product back.

3️⃣ Return Shipping: The customer is responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

4️⃣ Exchange Dispatch: After receiving and inspecting the returned product, we will dispatch your requested exchange within 3-5 working days.

3. Refund Policy

We offer refunds in the following cases:

The product received is damaged, defective, or incorrect.
The requested product is out of stock for exchange.
Refunds will be processed via store credit or original payment method within 7-10 working days after approval.

🔹 Important Notes:

Shipping charges are non-refundable.
If a COD order is returned, the refund will be issued as store credit.
If a refund to the original payment method is requested, processing time may vary based on the bank/payment provider.

4. Order Cancellation

Orders can be canceled before they are shipped. Once dispatched, cancellation requests will not be entertained.

If you have any questions, feel free to contact us at [customer email] or call us at [customer support number].